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Personal Support Worker (PSW)-2 Months
Personal Support Worker (PSW)-2 Months
Curriculum
11 Sections
74 Lessons
60 Days
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Module 1: Roles and Responsibilities: Providing Care with Dignity and Respect
8
1.1
Learning Objectives
1.2
Introduction
1.3
1.1 Understanding the Role of a PSW
1.4
1.2 Professional and Ethical Responsibilities
1.5
1.3 Providing Care with Dignity and Respect
1.6
1.4 Effective Communication and Building Trust
1.7
1.5 Handling Difficult Situations with Respect and Professionalism
1.8
Module 1 Quiz: Roles and Responsibilities
10 Minutes
10 Questions
Module 2: Professionalism & Communication in Healthcare
9
2.1
Learning Objectives
2.2
Introduction
2.3
2.1 Defining Professionalism in Healthcare
2.4
2.2 Importance of Effective Communication in Healthcare
2.5
2.3 Active Listening and Building Trust
2.6
2.4 Communicating with Clients with Cognitive Impairments
2.7
2.5 Professional Communication with the Healthcare Team
2.8
2.6 Handling Difficult Conversations and Conflicts
2.9
Module 2 Quiz: Professionalism & Communication
10 Minutes
8 Questions
Module 3: Safety and Infection Control
9
3.1
Learning Objectives
3.2
Introduction
3.3
3.1 Understanding Workplace Safety
3.4
3.2 Falls Prevention and Mobility Assistance
3.5
3.3 Fire and Emergency Procedures
3.6
3.4 Infection Prevention and Control (IPAC)
3.7
3.5 Hand Hygiene and Personal Protective Equipment (PPE)
3.8
3.6 Responding to Medical Emergencies
3.9
Module 3 Quiz: Safety and Infection Control
10 Minutes
4 Questions
Module 4: Client-Centered and Culturally Relevant Care
9
4.1
Learning Objectives
4.2
Introduction
4.3
4.1 Understanding Client-Centered Care
4.4
4.2 Cultural Sensitivity and Diversity
4.5
4.3 Communication in Client-Centered and Culturally Relevant Care
4.6
4.4 Addressing Individual Preferences and Needs
4.7
4.5 Managing Family Dynamics and Involvement
4.8
4.6 Handling Cultural and Ethical Conflicts
4.9
Module 4 Quiz: Client-Centered and Culturally Relevant Care
10 Minutes
4 Questions
Module 5: Assisting with Activities of Daily Living (ADLs)
9
5.1
Learning Objectives
5.2
Introduction
5.3
5.1 Understanding ADLs
5.4
5.2 Bathing and Personal Hygiene
5.5
5.3 Dressing and Grooming
5.6
5.4 Feeding and Nutrition
5.7
5.5 Toileting and Incontinence Care
5.8
5.6 Mobility and Transferring
5.9
Module 5 Quiz: Assisting with ADLs
10 Minutes
4 Questions
Module 6: Assisting with Medications
8
6.1
Learning Objectives
6.2
Introduction
6.3
6.1 Role and Responsibilities of a PSW in Medication Assistance
6.4
6.2 Types of Medications
6.5
6.3 Medication Assistance Procedures
6.6
6.4 Recognizing and Responding to Side Effects and Adverse Reactions
6.7
6.5 Promoting Medication Safety
6.8
Module 6 Quiz: Assisting with Medications
10 Minutes
5 Questions
Module 7: Cognitive and Mental Health Support
8
7.1
Learning Objectives
7.2
Introduction
7.3
7.1 Understanding Cognitive and Mental Health
7.4
7.2 Common Cognitive and Mental Health Conditions
7.5
7.3 Supporting Clients with Cognitive and Mental Health Challenges
7.6
7.4 Responding to Mental Health Crises
7.7
7.5 Documentation and Reporting
7.8
Module 7 Quiz: Cognitive and Mental Health Support
10 Minutes
5 Questions
Module 8: Palliative and End-of-Life Care
8
8.1
Learning Objectives
8.2
Introduction
8.3
8.1 Understanding Palliative and End-of-Life Care
8.4
8.2 The Role of the PSW in Palliative and End-of-Life Care
8.5
8.3 Common Symptoms in End-of-Life Care
8.6
8.4 Supporting Families During End-of-Life Care
8.7
8.5 Ethical Considerations in Palliative and End-of-Life Care
8.8
Module 8 Quiz: Palliative and End-of-Life Care
10 Minutes
5 Questions
Module 9: Abuse Prevention and Legal Responsibilities
8
9.1
Learning Objectives
9.2
Introduction
9.3
9.1 Types of Abuse in Healthcare Settings
9.4
9.2 Recognizing the Signs of Abuse
9.5
9.3 PSW’s Legal and Ethical Responsibilities
9.6
9.4 How to Prevent Abuse
9.7
9.5 Reporting and Documenting Abuse
9.8
Module 9 Quiz: Abuse Prevention and Legal Responsibilities
10 Minutes
5 Questions
Module 10: Practicum & Final Assessment
7
10.1
Learning Objectives
10.2
Introduction
10.3
10.1 Practicum Overview
10.4
10.2 Final Assessment Overview
10.5
10.3 Preparing for the Final Assessment
10.6
10.4 Tips for Success
10.7
Final Assessment Quiz (Sample Questions)
10 Minutes
5 Questions
Practicum & Final Assessment
1
11.1
Overview
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